Field Service Dispatch Software
Dispatch the right technician to the right job at the right time. Our intelligent field service dispatch software uses AI to optimize assignments, reduce drive time, and keep customers happy.
How It Works
Discover powerful AI-assisted features designed to streamline your field service operations and boost productivity.
Real-Time Technician Tracking
See exactly where your technicians are at any moment. Our live map view shows current locations, job status, and availability at a glance.
AI-Powered: AI considers traffic patterns, job complexity, and technician skills when making dispatch recommendations.
Smart Automatic Dispatching
Let the system assign jobs automatically based on technician location, skills, availability, and customer priority. Manual dispatch is always available when you need control.
AI-Powered: Machine learning improves dispatch decisions over time, learning from your team's patterns and preferences.
Instant Job Assignment & Updates
Push jobs to technicians instantly via mobile app. Techs receive complete job details, customer history, and navigation in seconds.
AI-Powered: Predictive ETAs are automatically sent to customers, updated in real-time based on traffic conditions.
Emergency & Priority Handling
Handle urgent calls with priority dispatch. The system identifies the closest available technician and can automatically reassign lower-priority jobs.
AI-Powered: AI analyzes urgency signals and recommends optimal response strategies for emergency situations.
Ready to Transform Your Operations?
Join thousands of service professionals who've already upgraded to Workflow Pros.
Simple, Transparent Pricing
Start with a 14-day free trial. No credit card required.
Starter
Perfect for small teams
Growth
For growing businesses
Enterprise
For multi-location teams
See How We Compare
| Feature | Workflow Pros | ServiceTitan | Jobber | Housecall Pro |
|---|---|---|---|---|
| AI-Powered Features | ||||
| Smart Automation | ||||
| Mobile App | ||||
| Affordable Pricing | ||||
| Free Trial | ||||
| 24/7 Support |
Hear From Real Customers
"The AI features alone have saved us 20+ hours per week. Best investment we've made for our business."
"Switching was seamless. We're paying half the price and getting better features than our old software."
Book Your Personalized Demo
See how Workflow Pros can transform your field service operations. Our team will walk you through features tailored to your business.
Frequently Asked Questions
How does automatic dispatching work based on technician location and skills?
Our system considers multiple factors: GPS location, technician certifications, current workload, customer history, and job requirements. The AI weighs these factors to suggest the optimal technician, though dispatchers can always override recommendations.
Can dispatchers see technician locations in real-time on a map?
Absolutely! Our dispatch dashboard features a live map showing all technicians, their current status, and ongoing jobs. You can click any technician to see their schedule, or any job to see details and make instant reassignments.
How does the software help reduce technician idle time between jobs?
Our route optimization engine schedules jobs geographically to minimize drive time. When jobs finish early, the system automatically suggests nearby jobs. AI also predicts job durations more accurately, reducing gaps between appointments.